We appreciate your business and want to provide you with a clear understanding of our typical timeframes for commencing a job after we have received the required deposit. Please note that various factors may influence the start date, and we aim to be transparent about the process.
The safety and integrity of your project are of paramount importance to us. Before we begin any excavation work, we must contact the 811 "Call Before You Dig" service to locate and mark any underground utilities. This process usually takes around 3 days to complete. Safety is our top priority, and this step ensures we avoid any disruptions to utility lines, protecting both our team and your property.
After the 811 service is completed, we move forward with sourcing and acquiring the necessary materials for your project. The timeframe for materials to arrive at the job site typically ranges from 4 to 7 days. We work with reliable suppliers to ensure timely delivery and maintain the quality of materials used in your project.
While we strive to adhere to the estimated timeframe, weather conditions can occasionally impact our ability to start the job as planned. Rain or adverse weather might lead to delays in excavation and material handling, as it could compromise the safety and quality of the work. In such cases, we prioritize the safety of our team and the long-term success of your project, and we will communicate any necessary adjustments to the start date promptly.
We understand that timely updates are crucial for your peace of mind. Our team will be in regular communication with you, keeping you informed about the progress and any potential changes in the start date. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.
We value your trust in us and are committed to delivering a successful and satisfactory project outcome. Thank you for choosing us for your job, and we look forward to beginning work as soon as all necessary preparations are in place.